Ascendia WorksBusiness Growth at Scale.
We are an Australian owned and operated CX outsourcing company.
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We are an Australian owned and operated CX outsourcing company.
Get Started
Before you can delight your customers, you need to find them first. We help ambitious brands
acquire new customers whilst delivering phenomenal CX outcomes.
For companies targeting rapid growth, customer retention is at least as important as customer
acquisition. After all there is no point spending money to fill a leaky bucket.
Customer lifetime value is the ultimate measure of how successful a relationship you have built with a customer.
From case studies to debunking myths, learn from our decades of experience and insights.
View AllLarge consumer facing brands aren’t allowed to have a reverse gear. Delivering value for both shareholders and customers depends on continuous growth. See what happens to Netflix’s share price when its subscriber growth slows even a fraction. And what happened to Meta recently when it posted its first ever drop in daily users, a drop […]
Read MoreOrganisations with large customer bases outsource their contact centres and customer service for many reasons, including cost reduction, access to expertise and capabilities they don’t have in-house, and a need to focus on their core business. Large legacy businesses, such as big four banks, tier one telcos, and utility giants also outsource to drive innovation […]
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