Services / Offshore Outsourcing Consulting
Are you Offshore Ready?
When you are exploring establishing a team in the Philippines for the first time there are certain things you need to have in place prior to going to market.
Service Pillars
How we’ll help you become offshore ready.
01
Build the Business Case
Before you even consider making your first hire, you need internal clarity.
- Which roles genuinely suit offshore delivery?
- What does the commercial opportunity actually look like for a business of your size and trajectory?
- How do you present the case to your leadership team, your board, or your business partner in a way that lands?
At Ascendia Works, we help SMB owners and directors work through that thinking properly. We assist with mapping which roles genuinely make sense to outsource to the Philippines for businesses of your size, the real opportunity this presents for your business, and we help build a business case grounded in substance rather than assumption. Getting it right at this point can significantly reduce your need to redo things later down the track.
02
Get Offshore Ready
The most common reason building an offshore team fails is that certain things are not done properly beforehand. The most common problem is client’s not getting their role(s) brief right. A role that works well in Australia or New Zealand may not work well in the Philippines or the way you describe the role may alienate or confuse strong candidates because it’s not fit for purpose for the local talent market.
Beyond getting the role briefing right you need to make sure your internal team is geared up for success. You may encounter resistance internally to this new way of working and will need to lead your organisation through the change. This includes addressing some difficult questions from your team and motivating them to make it work. We have practical strategies on how to help you get offshore ready.
03
Transition
Getting your existing onshore team on board is one of the most underestimated parts of any offshore transition. Handled poorly, it creates resistance that will undermine performance before your offshore hire has had a chance to prove themselves.
Our role here ensures you have the right communication processes and extends to addressing team concerns honestly and early, so you can build a working relationship from the start between offshore and onshore team members. A well-managed transition doesn’t just reduce friction; it sets the tone for how your offshore team is valued and supported long term.
What if your existing offshore Filipino team is not working?
The problem of your Filipino teams performance is rarely the Filipino talent you have hired.
It’s more likely, someone didn’t push back on your brief based on the wrong assumptions, you didn’t adopt the job brief to the local talent market, you didn’t design the right remuneration strategy or work environment to attract A-players, you didn’t set up the right operating rhythm and so on.
We can easily discover the root causes of your teams poor performance.
Before you consider replacing your existing offshore staffing provider or team you simply need some sound advice on how to identify the problems and how to address these.
At Ascendia Works, we can review your current setup, identify where the gaps are and can document what needs to be done to turn around your teams performance.