Blog
Your Guide To Building High-Performing Filipino Teams
Practical insights for ANZ SMBs on offshore staffing, Filipino work culture, and team performance.
Part 1. Filipino Talent: CJ’s Journey as a Customer Success Manager
Ascendia’s first employee CJ shares her journey from a local Filipino company to Customer Success Manager for an Australian organisation, with takeaways on cultural awareness, communication, reliability, and proactive engagement.
Part 6. The Filipino Way: Hospitable
Part six of the Filipino-culture series explores hospitality — the warmth shown to guests at home and the ‘malasakit’ (deep concern for others) that Filipinos bring to the workplace.
Part 5. The Filipino Way: Respect
Part five of the Filipino-culture series explores respect — from the “mano po” gesture and warmth toward guests at home to the linguistic markers and esteem shown in the workplace.
Part 4. The Filipino Way: Team-Oriented
Part four of the Filipino-culture series explores being team-oriented — the trait of “Pakikisama” — and how Ascendia keeps a 100% remote team connected through check-ins and regular events.
Part 3. The Filipino Way: Positive Can-Do Attitude
Part three of the Filipino-culture series highlights the positive can-do attitude captured by the word “Diskarte” — resourcefulness, initiative, and accountability that get things done.
Part 2. The Filipino Way: Determination
Part two of the Filipino-culture series explores determination — the strong work ethic and grit, exemplified by figures like Henry Sy and Manny Pacquiao, that Australian employers prize.
Part 1. The Filipino Way: Resiliency
The opening piece in Ascendia’s Filipino-culture series explores resiliency — forged through the country’s annual wet season and calamities — and how a work-from-home model and business continuity planning keep teams safe and productive.
How to Kill an Outsourcing Initiative
David Barlow outlines the four surest ways to kill an outsourcing initiative: lack of executive sponsorship, a poorly designed (cheap-labour) talent strategy, poor change management, and picking the wrong provider.
The Top Five Misconceptions About Sending Work to the Philippines
David Barlow tackles the five most common misconceptions about sending work to the Philippines — poor work quality, customer resistance, cultural harm, the need for offices, and data/IP safety.