Industry Commentary

Straight Talk on the Offshoring Industry

Honest perspectives on the offshore staffing industry — what’s broken, what works, and what SMBs should know before they sign with anyone.

All Compensation Compliance Filipino Culture Filipino Talent Stories Hiring & Recruitment Industry Commentary Offshoring Onboarding Team Culture

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Industry Commentary MAR 5, 2026

The SME Offshore Outsourcing Model Is Broken And Everyone Knows It – Except the Industry

David Barlow argues the traditional SME offshore outsourcing model is broken — built for volume and cost-cutting, not quality — and lays out a consultative, seven-step recruitment process built for high-calibre Filipino talent.

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