Offshoring
The Real Guide to Offshoring
Plain-English explainers on offshoring vs outsourcing, why the Philippines works, and how ANZ SMBs can build high-performing offshore teams the right way.
What Is Offshoring Really? A Plain-English Guide for SMBs
A plain-English guide for ANZ SMBs on the difference between offshoring (a full-time employee abroad) and outsourcing (buying an outcome), why the Philippines works, and the five things SMBs get wrong.
Not All Offshore Talent Providers Are Created Equal: DIY vs. Boutique vs. Scaled (And Why It Matters More Than You Think)
David Barlow breaks down the three offshore staffing delivery models — DIY, Scaled, and Boutique Premium — and argues that the real cost of offshore staffing is your time, making the right model choice critical.
The Top 10 Mistakes When Building a High-Performing Offshore Filipino Team
David Barlow’s list of the top 10 mistakes when building an offshore Filipino team — from chasing cheap labour and forcing office commutes to weak executive sponsorship, compliance pitfalls, and poor remote communication.
How to Kill an Outsourcing Initiative
David Barlow outlines the four surest ways to kill an outsourcing initiative: lack of executive sponsorship, a poorly designed (cheap-labour) talent strategy, poor change management, and picking the wrong provider.
The Top Five Misconceptions About Sending Work to the Philippines
David Barlow tackles the five most common misconceptions about sending work to the Philippines — poor work quality, customer resistance, cultural harm, the need for offices, and data/IP safety.
What Are the Top Five Reasons to Outsource Work to the Philippines?
David Barlow lays out the top five reasons to outsource work to the Philippines: reduce business costs, scale cost-effectively, access talent, free up your Australian team for higher-value work, and improve service levels.
Hiring the Right Talent Is Only Part of the Formula for Offshore Outsourcing Success
David Barlow argues that hiring talent is only one part of offshore outsourcing success — the full formula (Talent as a Service) also spans service, culture, and value-add support functions like compliance, payroll, HR, and IT.